About
Highly accomplished and safety-focused Ramp Operations professional with over 4 years of experience, specializing in optimizing aircraft turnaround, baggage handling, and loading supervision to ensure stringent ramp safety compliance. Proven leader in coordinating complex ground operations, directing ramp teams, and enforcing aviation safety standards to consistently achieve on-time departures and operational excellence in fast-paced airport environments.
Work
NAHCO AVIANCE PLC
|Operations Assistant (Ramp)
Kano, Kano State, Nigeria
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Summary
Led and coordinated critical aircraft turnaround activities, ensuring safety, efficiency, and strict compliance with aviation standards and operational targets.
Highlights
Coordinated critical aircraft turnaround activities, collaborating with diverse ground teams (fueling, catering, boarding) to optimize operational efficiency and on-time departures.
Led ramp teams and conducted comprehensive pre-flight/shift briefings, ensuring 100% adherence to safety procedures, SOPs, and SLAs during aircraft arrival and departure.
Supervised precise aircraft loading and unloading, complying with load instructions and Weight & Balance requirements, and leveraging the Baggage Reconciliation System (BRS) for accurate tracing and control.
Championed a proactive safety culture by identifying and reporting hazards, near misses, and breaches, supporting timely corrective actions and contributing to operational excellence.
KADESH BARNEA ENTERPREISE
|Production/Safety Supervisor
Kano, Kano State, Nigeria
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Summary
Supervised production processes and enforced safety protocols to ensure high-quality output and a secure working environment.
Highlights
Ensured strict adherence to safety procedures and industry regulations, minimizing operational risks and fostering a safe working environment.
Supervised production processes, consistently achieving high-quality output and timely delivery targets.
Delivered comprehensive first aid and safety training to staff, significantly reducing workplace incidents and enhancing overall safety awareness.
ACCESS BANK PLC
|Customer Service Officer
Kano, Kano State, Nigeria
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Summary
Delivered exceptional customer service in high-volume banking environments, resolving issues and maintaining accurate records.
Highlights
Provided high-quality service in high-volume banking environments, enhancing communication and interpersonal skills for effective customer and team coordination.
Maintained accurate records and efficiently resolved customer issues, consistently meeting strict service timelines and demonstrating strong documentation discipline.
Education
KANO UNIVERSITY OF SCIENCE AND TECHNOLOGY, WUDIL
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B. Agric
Agricultural Economics and Extension
Certificates
ULD Handling
Issued By
AATO
Aircraft Weight and Balance
Issued By
AATO
Supervising Aircraft Loading
Issued By
AATO
Baggage and Cargo Handling
Issued By
AATO
Dangerous Goods Regulations (Cat. 8 & 10)
Issued By
AATO
Aviation Security Awareness
Issued By
AATO
Safety Management Systems
Issued By
AATO
Baggage Reconciliation System (Outstations)
Issued By
Qatar Airways
Human Factor
Issued By
Qatar Airways
Proficiency Certificate in Management
Issued By
Nigerian Institute of Management (Chartered)
Levels 1, 2 & 3 Training Certificates in Health, Safety, Security and Environment
Issued By
Prime International Risk and Safety Management
Skills
Ramp Operations & Management
Team Leadership, Shift Briefings, Ramp Operations, Aircraft Load Supervision, ULD Handling & Inventory, Baggage Reconciliation (BRS), Operational Documentation, Time Management, Aircraft Turnaround Coordination, Baggage Handling, Cargo Handling.
Aviation Safety & Compliance
SOP & Aviation Security Compliance, Dangerous Goods Regulations (Cat. 8 & 10), Safety Management Systems, Serviceability Checks, Hazard Reporting & Documenting, Proactive Safety Culture, Industry Regulations.
Technical & Software
Microsoft Office Suite.
Interpersonal & Communication
Communication, Teamwork, Mentoring, Stakeholder Collaboration, Problem Solving.